Technical Services

Our Technical Support teams support, maintain, and enhance your product or platform to reinforce the top customer experience that’s critical for your business. As an experienced Technical Support partner, we’ll work with you to determine well-defined process strategies that support your business objectives. Our stringent quality monitoring process and effective optimization models ensure predictable service levels and price advantage.

Technical support service companies help the sustenance of a service, product or application for an end-user of an equivalent . These are quite help of helpdesks which solve queries of the users through emails, voice chat and web. aside from a helpdesk you’ll also address them as customer interaction centre, IT response centre, resource centre, service desk, IT solutions centre and get in touch with centre that thoroughly lever the whole gamut of technical support services.

What benefits will you derive from a tech support service company like MS ProSolution?

  • Upgraded customer support services
  • Skilled and trained technical helpdesk executives
  • Rationalized business processes
  • Lucrative online computer support services
  • Round-the-clock service
  • Save time, effort and resources

MS Pro Solution 24*7 Administration Services comprise of:

  • Inbound Technical Support
  • AWS Expert Services
  • Server Management
  • Azure Expert Services
  • MS SQL Database Expert Services
  • Cloud Security Services

IIS 6.0/7.0 Web Server, Active Directory and Domain Controller Configuration Services